There is a common misconception that once you have a logo, you have a brand.
People are confused when I say that your logo is not your brand, so the best analogy that I can give is for you to liken your brand to a person. The logo, colours and fonts represent a person’s face, features and body type. This is the physical representation of the person or brand that the public can identify. But we all know that what you look like, doesn’t determine what kind of person you are.
This is where building a brand with personality can set you apart from your competitors and allow you the opportunity to connect with your customers on an emotional level.
In a study by the School of Business Administration it was determined that “the higher the self-expressive value of the brand personality and the higher the distinctiveness of brand personality, the higher consumers will evaluate the attractiveness of the brand personality which shows that there is a positive relationship between customer and brand.”
Subconsciously we understand personality traits. We know that Richard Brandon is a risk taking, adrenaline junky who lives each day as though it were his last, while Tony Robbins motivates, encourages and cheers his clients to be the best that they can be. We subconsciously understand these traits, so when they are applied to a brand, it naturally and organically attracts customers.
If your brand were a person, what personality would it have?
The 5 essential ingredients you need to determine and build your brand personality are:
1. Who are you?
Similar to a person, you need to have complete clarity on ‘who’ you are, what you like and what do you stand for? Take Oprah and Ellen for example. Both are talk show hosts, but they have very different personalities. Oprah is the sage – an expert, advisor and philosopher while Ellen is the entertainer – fun, playful and takes things lightly. Both are successful yet they attract different audiences for different reasons.
2. What is your promise?
Your brand promise is what you commit to delivering to your customer each and every day. Don’t try and be all things to all people, as you won’t be able to consistently achieve that. In my branding studio our promise is to ‘create designs our clients can be proud of’. This is what we focus on and put all our effort into.
3. What is your why?
Understanding why you get up each day to do what you do is very important in defining your brand personality as this will give your customers a genuine reason to connect with you. Simon Sinek explains it perfectly in his TedTalk where he advised that “if it’s simply to make money, then you’re on the wrong track”.
4. How do you do things?
‘How’ is directly related to ‘who’. If you know that you are a caregiver personality, then how you go about doing your work will be in a gentle, nurturing manner. However if you are a bit of a rebel, you won’t have any issues shaking up the status quo and being an industry nuisance.
5. What kind of reputation do you want?
Your reputation is based on your promise. Can you be trusted to keep your promise? Apple’s promise to ‘Think Different’ has built them the reputation of being the most innovative tech company in the world. We all have that one friend who always lets you down. Don’t let your brand be one of those personalities. Find your brand personality at www.brandpersonalities.com.au
This content was first published on thebusinesswomanmedia.com
About the author:
Debbie O'Connor is an award winning brand strategist, keynote speaker, mentor, expert guest on the 12 part Build My Brand series. She's also the founder and Creative Director of multi-award winning branding studio White River Design, and CEO of The Creative Fringe which is listed on Australia's 100 Coolest Companies. Find out more at www.debbieobrands.com