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Becky, Interesting Question.
As Angus mentions, Professional Indemnity Insurance is often limited to a profession.
I would look at your business and think what might go wrong eg someone might trip over a mop or you break a window and it hurts someone.
It may be that this type of incident/accident could be incorporated into a Business Insurance Policy - talk to a good Insurance Broker and do your own research.
Business Advice + Tax
Answer: Hi Becky - no, you wouldn't need Professional Indemnity Insurance. Cleaners, generally wouldn't be required to have PII cover as cleaner would not be classified as a profession in this instance.
Professional Indemnity covers professions that make a mistake or an omission is committed during the course of their work which leads to a loss of a third party (generally doctors, accountants, IT professionals, lawyers and the like).
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